downsell
C1CEFR level
75/100Rarity: rare
TechnicalRegister
To offer a cheaper or smaller product when a customer balks at the original price.
Rather than lose the account, she downsold them to the mid-tier plan and kept the relationship alive.
Rarity runs from 0 (a word everyone knows) to 100 (almost never seen outside specialist or literary writing). Level is the word's real difficulty on the CEFR scale, from A1 to C2.
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